By accessing or using our website, www.theposhmonk.com (“Website”), and providing your personal information, you consent to our collection, use, and sharing of your information in accordance with the terms set out below and our Privacy Policy. These terms ensure that our interactions with you are clear, informed, and in line with Indian laws governing e-commerce and data privacy.
1. User Consent
1.1 Collection and Use of Personal Information
When you create an account, place an order, or sign up for newsletters, you consent to the following:
- Collection of Information: You consent to the collection of your personal information, such as name, contact details, address, payment details, and browsing behaviour, to facilitate order processing, customer service, and targeted marketing.
- Use of Information: You agree that we may use this information to process orders, provide a personalized shopping experience, analyse trends, improve our services, and offer tailored promotions.
- Data Sharing: With your consent, we may share your information with select third parties, such as delivery services and payment processors, to complete transactions. All third parties are bound by strict confidentiality agreements to protect your data.
For further details, please review our Privacy Policy.
1.2 Consent for Marketing Communications
By opting in to receive marketing communications, you consent to receive promotional emails, SMS messages, and other notifications about new products, special offers, and updates from Listening Wind Retail Networks LLP. You can manage your preferences as outlined in Section 4.2 below.
1.3 Cookies and Tracking Technologies
The Posh Monk uses cookies and similar technologies to enhance your browsing experience. By using our Website, you consent to our use of cookies in line with our Cookie Policy.
2. Notifications
We use notifications to keep you informed and updated on various aspects of your account, orders, and promotions.
2.1 Order and Account Notifications
- Order Confirmation and Updates: Upon placing an order, you will receive confirmation and status updates via email and/or SMS. These updates include order confirmation, shipping, delivery, and any necessary customer support communications.
- Account-Related Notifications: We may send account-related notifications, such as password changes, security updates, or other important information affecting your account.
2.2 Marketing and Promotional Notifications
If you have opted in for marketing communications, you may receive:
- Promotional Emails and SMS: Notifications about sales, new product launches, seasonal offers, and exclusive deals.
- Targeted Ads: Based on your browsing behaviour and preferences, you may see targeted advertisements on our Website or partner platforms.
3. Managing Your Consent
3.1 Withdrawal of Consent
You have the right to withdraw your consent for any or all types of notifications at any time. However, please note that withdrawal may limit certain functionalities, such as personalized shopping recommendations or order updates.
3.2 Updating Your Information
If any of your information changes, you can update your details by logging into your account or contacting our support team at support@theposhmonk.com. Accurate information helps us serve you better.
4. Opt-Out Options
4.1 Unsubscribing from Marketing Communications
To stop receiving marketing emails or SMS from us:
- Click the “Unsubscribe” link at the bottom of any promotional email.
- Follow the instructions in the message to opt out of SMS promotions.
4.2 Managing Notification Preferences
You can adjust your notification preferences for order and account notifications in your account settings or by contacting customer support.
5. Legal Disclosures
In certain cases, we may disclose your information as required by Indian law, such as in response to a legal process, to protect our rights, or in matters of fraud or security.
6. Contact Us
If you have questions about our User Consent and Notifications or wish to update your preferences, please contact:
Email: support@theposhmonk.com
Phone: +91 9311538422
Support Hours: Monday to Friday, 10 AM to 6 PM (IST)
